30- Day Return Policy

OpticDeals 30-Day Free Return Policy

At OpticDeals, we are committed to providing our customers with the highest quality products and exceptional customer service. We understand that sometimes a product may not meet your expectations, and we want to make the return process as easy and hassle-free as possible. That's why we offer a 30-Day Free Return Policy.

Terms and Conditions:

  1. Eligibility: This return policy applies to all eligible products purchased from OpticDeals.net. To be eligible for a return, the item must be in new, unused condition, with all original packaging and accessories included.

  2. Initiating a Return: To initiate a return, please contact our Customer Service team within 30 days of receiving your product. You can reach us by email at customer.service@opticdeals.net Please provide your order number and a detailed reason for the return.

  3. Return Authorization: After receiving your request, our Customer Service team will provide you with a Return Authorization (RA) number and instructions for returning the product. Please do not return any items without an RA number, as they will not be accepted.

  4. Return Shipping: OpticDeals will provide a prepaid return shipping label for eligible returns within the continental United States. For returns outside the continental United States, the customer is responsible for return shipping costs.

  5. Return Packaging: When returning the product, please ensure it is securely packaged, including all original packaging, accessories, and a copy of the packing slip or order confirmation. We recommend using the original shipping box if possible.

  6. Return Condition: The returned item must be in new, unused condition. Items showing signs of wear, damage, or missing components will not be eligible for a refund.

  7. Inspection and Processing: Once we receive your returned item, it will undergo a thorough inspection. We will process your return within 3 business days of receiving the item. Refunds will be issued to the original payment method used for the purchase.

  8. Refund Timeline: You can expect to receive your refund within 5-7 business days after the return is processed. The exact timing may vary depending on your financial institution.

  9. Exclusions: This return policy does not cover the following:

    • Items damaged due to misuse, abuse, or negligence.
    • Items with missing serial numbers or tags.
    • Customized or personalized products.
    • Gift cards.

  10. Customer Support: If you have any questions or need assistance with your return, please contact our Customer Service team at https://opticdeals.net/pages/contact

At OpticDeals, we value your satisfaction, and we aim to make your shopping experience as enjoyable as possible. If you have any concerns or issues with your purchase, please don't hesitate to reach out to us, and we will do our best to assist you.

Note: OpticDeals.net reserves the right to amend or modify this return policy at any time. Customers will be subject to the return policy in place at the time of their purchase.